Our alpacas are super fluffy and soft and stay that with a little maintenance! When the alpaca is petted, cuddled and touched, the wool will become a bit 'greasy' over time. Even if a drink gets spilled on your alpaca or if it falls into the mud, the wool will cluster and be less fluffy.
To make it soft and fluffy again is no problem with this brush and some talcum powder. Has it played a lot and is the wool a lot fatter? Just brush with some talcum powder and he's as new again! Has there been any drink (eg coke) spilled over your alpaca? Rinse the coke with some water, allow the alpaca to dry well and brush with talcum powder to get it back to new. There will soon be a maintenance video where we will show this whole process!